Recently an issue was submitted to us regarding the ability to submit your bank account. An actual core part of our system wasn’t working! Well, actually, it was working for most people, but a few users (more than I’m allowed to mention actually) reported the issue and it was causing a pretty frustrating experience when they just wanted to get paid (dammit!). So that sucked and I’m here to talk about it in the hope that users can be assured we’re taking this seriously. 

  So. What happened?

Well, turns out Stripe, our payment processor, requires you send the currency of a user’s bank, regardless of the country of origin, when adding new accounts. What this means is that if your bank is in the United States we have to tell Stripe your currency is also the US Dollar. As a programmer, I would have thought that info would have been gleaned pretty easily dynamically, but whatever. 

To fix, all we had to do was force the selection of a currency when setting up your bank. Easy like your sister.